Accepted boarding passes

You can use an electronic boarding pass at all New Zealand domestic airports. Please use the Air NZ app for mobile boarding passes, as these are the only electronic passes accepted. 

You can also print out your boarding pass at home and use that. Screenshots or emailed versions are not accepted, only the printed version of the pass.

All airports you visit on your trip would need to accept electronic boarding passes for you to use one for the journey. This is also the case for home printed boarding passes. The table below shows which airports accept electronic or home printed passes.

You may be travelling through an airport that doesn't accept electronic or home printed passes. If so, you can always use the kiosk or visit the check-in desk when you get to the airport. You'll be able collect your boarding passes from there.

This information only applies to flights that leave from the locations listed in the below table.

Port

Adelaide International

Home printed

Yes

Mobile

Yes


Port

Brisbane International

Home printed

Yes

Mobile

Yes


Port

Cairns International

Home printed

Yes

Mobile

Yes


Port

Faa'a International (Papeete)

Home printed

Yes

Mobile

Yes


Port

Faleolo International (Apia)

Home printed

Yes

Mobile

Yes


Port

Fua'amotu International (Tonga)

Home printed

Yes

Mobile

Yes


Port

Gold Coast

Home printed

Yes

Mobile

Yes


Port

George Bush Intercontinental (Houston)

Home printed

Yes

Mobile

Yes


Port

Haneda (Tokyo)

Home printed

Yes

Mobile

Yes


Port

Hong Kong International

Home printed

Yes

Mobile

Yes


Port

Honolulu International (Hawaii)

Home printed

Yes

Mobile

Yes


Port

Incheon International (Seoul)

Home printed

Yes

Mobile

Yes


Port

Kansai International (Osaka)

Home printed

Yes

Mobile

Yes


Port

La Tontouta International (Noumea)

Home printed

Yes

Mobile

Yes


Port

London Heathrow

Home printed

Yes

Mobile

Yes


Port

Los Angeles International

Home printed

Yes

Mobile

Yes


Port

Melbourne International

Home printed

Yes

Mobile

Yes


Port

Ministro Pistarini International (Buenos Aires)

Home printed

Yes

Mobile

Yes


Port

Nadi International (Fiji)

Home printed

Yes

Mobile

Yes


Port

Narita International (Tokyo)

Home printed

Yes

Mobile

Yes


Port

New Zealand

Home printed

Yes

Mobile

Yes


Port

Ngurah Rai International (Bali) 

Home printed

No

Mobile

No


Port

Niue International

Home printed

No

Mobile

No


Port

Norfolk Island

Home printed

No

Mobile

No


Port

O'Hare International (Chicago)

Home printed

Yes

Mobile

Yes


Port

Perth International

Home printed

Yes

Mobile

Yes


Port

Rarotonga International

Home printed

Yes

Mobile

Yes


Port

San Francisco International

Home printed

Yes

Mobile

Yes


Port

Shanghai Pudong International

Home printed

Yes

Mobile

No


Port

Singapore Changi International

Home printed

No

Mobile

No


Port

Sunshine Coast

Home printed

Yes

Mobile

Yes


Port

Sydney International

Home printed

Yes

Mobile

Yes


Port

Taiwan Taoyuan International

Home printed

Yes

Mobile

Yes


Port

Vancouver International

Home printed

Yes

Mobile

Yes